VeBook®
VeBook removes the need for customers to use the telephone keypad or wait for an available operator to take their order for any type of ticket, product or service.
By using the power and flexibility of speech recognition solution, VeBook provides the opportunity to realise immediate cost savings and improve customer satisfaction. In addition, VeBook can increase levels of service to callers outside of business hours, with 24x7 service for the targeted transactions, as well as eliminate queue time during peak hours.
As a complimentary channel to the web and live operators, VeBook has the capability to support a wider range of services and queries to provide even greater ongoing savings and service levels.
An ideal application for ticket agencies, sporting clubs, travel organisations and logistics companies.
Did You Know?
There are three main human identity authentication factors: something that a user has, something that a user knows and something that a user is or has, like their voiceprint.