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VeCommerce celebrates its 100th customer

VeCommerce now provide enhanced customer service solutions to over 50 direct customers and a further 50 more through our hosting partners such as Westpac Institutional Bank. With every solution we provide, our focus is on the end-to-end customer experience and ensuring caller's enquiries are resolved as quickly as possible by the most appropriate resource.

For example, Suncorp's insurance customers are able to state their request in their own words and be sure they will be transferred to the best available agent to resolve their enquiry as quickly as possible; AHM's customer's no longer have to provide personal details to a call centre person they have never met but are securely verified by speaking their membership number to a VeCommerce solution; and Ticketek's customers are able to jump to the front of the queue making enquiries and ticket bookings over the phone.

To review one of our case studies, please select a company from the list.

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